How to Book and Pay for Your MoaTrek Tour
Once you’ve chosen your tour and departure date, we’ve made booking your adventure easy – just the way travel should feel. Here’s how it all works:
Step 1: Choose Your Room Type
Single Room
A Single means one person has their own room throughout the tour. This is for solo travellers, or for two or more friends travelling together who each want their own room.
Twin Share
Twin Share means two people travelling together, sharing one room. After you book we’ll confirm the bed configuration you would like – either a double room (1 bed, usually queen or king) or a twin room (2 separate beds).
Step 2: Secure Your Spot with a Deposit
Securing your place is easy – simply book online through our secure system with a 20% deposit. We’ll calculate the deposit amount as you add a tour to the cart.
- We accept Visa and Mastercard
- No card fees apply on deposit payments
Deposits are non-refundable and once paid, you’ll receive a confirmation email and you can start looking forward to your Kiwi adventure!
Sometimes You’ll Need to ‘Enquire’ First
If your chosen tour is close to departure, or nearly full, you’ll only see an option to ‘Enquire’.
When this happens, use the ‘Enquire’ button to send us a message, and we’ll guide you through the next steps.
Step 3: Pay Your Balance 120 Days Before Departure
The remaining balance of your tour is due 120 days before your tour begins.
- We’ll email you an invoice when the time comes.
- Pay by credit card, or bank transfer.
- Depending on your chosen payment method there may be additional transaction fees at time of payment.
Booking Within 120 Days of Departure?
If you book a tour that’s departing within the next 120 days, you’ll receive your invoice for the remaining balance the day after you pay your deposit. This ensures everything is confirmed in plenty of time.
Booking for 5 or more people?
If you’re booking for a group of 5 or more, please contact us so we can make sure everything is arranged perfectly for your party – including accommodation and logistics.
Need Help?
Our team is here to make things easy. Contact us with any questions about booking or payment.