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How to Choose the Best Small Group Tour in New Zealand (Especially for Travellers Over 50)

Planning your dream trip to New Zealand but not sure which small group tour is right for you?

With so many options, it can be hard to know what suits mature travellers best. This guide keeps it simple. You will learn what to look for, how to compare operators, and how to choose the tour that fits your pace.

If you already know you want something designed for travellers over 50, start here: New Zealand Tours for Seniors.

Read on to find out how to evaluate your options and find the group tour that will be the best fit for your next holiday.

Research your New Zealand tour options:

Step 1. Find the main New Zealand group tour operators

Start with a Google or ChatGPT search for something like ‘best small group tour companies New Zealand’. 

If you’re planning a trip to New Zealand and the young backpacker crowd is not your thing try “new zealand group tours comfort” or similar searches.

Find a few tour operators that look interesting and add them to your list.

Step 2. Check Reviews

While it is normal to check Google and Tripadvisor reviews to see what people are saying about the companies you’ve chosen, a better way is to watch a few genuine video reviews, like the one below to get a better feel for the experience.

Step 3. Evaluate

This is where a spreadsheet or notebook might come in handy. Jot down the pros and cons. The following section will help you choose which important points to include. Once you’ve found a few options you think might be a good fit, now’s the time to start diving a little deeper.

Things to know when choosing the right New Zealand tour company

You don’t have to include everything in this list, but there are some key criteria or things to look for.

Some might not be important for your needs. And it shouldn’t take too long to decide. Seeing everything written for comparison will help the decision process.

Group size

Joining a group of 40 people on a big bus around New Zealand might seem exciting when you’re say 20 years old.  

But what if you’re over 50 and willing and able to spend a little more?

More mature travellers will generally avoid large groups, and head straight for the small group operators.

Be sure to ask or find the size of the groups from the companies you are looking at because different companies have different definitions of what make small group tour ‘small’ . 

Here at MoaTrek 18 is the magic number – there’s never more than 18 on any of our tours.

  • Small tour groups advantages: more personalised, better individual attention, faster travel, more connection with other guests
  • Large tour groups advantages: opportunities to meet more people, enjoy cheaper activities and tour prices, more variety.

Read more about small versus large groups when touring New Zealand.

Group tour price

Price is important. Nobody likes to spend more than they should and everyone wants to feel like they are getting value for money.

But price alone should not be the only factor.  Value for money is far more important – this is the New Zealand trip of a lifetime after all!

The tour with the highest price might also include all taxes (GST in New Zealand), and trip/activity costs.

Low-cost tours often have hidden expenses that could well add up to make them not so economical. Make sure you have a detailed breakdown of what’s included and what’s excluded from the cost of the tour.

Handy questions to ask

  • Are activity costs (local tour, attraction entry, excursions, events) included in the tour price? If not, what should you expect to pay
  • Are meals included? What is the typical meal cost on the trip?
  • Are hotels included and are they listed on the itinerary before booking?
  • Are the hotels far from the town/attraction/transport?
  • Is tipping (to the tour guides and the local businesses) expected?
  • Is GST included on both the trip price and the daily expenses?

Itinerary

Is the itinerary flexible? Some travelers prefer a fixed, rigid schedule but others like to leave the possibility of serendipity spicing up their travels. Here in New Zealand it’s not uncommon to want to spend a little extra time at say a small town gallery or cafe.

Or perhaps the group wants to pause and try their hand at gumboot throwing!

With flexible tours, you have the option to spend more time at that beautiful lakeside retreat, enjoy another day at that winery, or spend more time relaxing in a mountain spa after a wilderness trek.

Maybe you’d prefer to alter the route and check out a place you hear about mid-tour. Flexible itineraries and schedules give you more scope to explore and discover something special.

It’s often the case that the most memorable parts of a trip can be the unexpected sights and unplanned events. Leaving room for improvisation is, for most people, the best option. You’ll have the chance to experience things unique to your particular trip. Great for the stories you’ll be telling back home.

Food & drink

Indulging in the best food and drink New Zealand has to offer is an essential part of the experience.  Chat to your tour operator about opportunities to visit the best restaurants and wineries.  On a practical note, vegetarians, vegans and people with allergies/intolerance will want to get details of the meals beforehand.

Location, location, accommodation

Comfort, character and location matter. Boutique hotels close to the action mean shorter transfers and more time to enjoy the day. Ask what meals are included and whether there are local dining experiences.

Kiwi Guides v Overseas leaders

Many people think the best tour guides are locals. The locals have the advantage of insider information. Their level of understanding of the country, customs, and culture would take outsiders years to match.

But it’s not that cut and dry. Tour leaders from other countries have first-hand knowledge of how visitors experience the country. Sometimes the people that know a city or area best are the expats. They arrive with fresh eyes and absorb the new information better than the locals. A mix of local and international leaders might just be the ideal situation.

When it comes to the tour lead, visitors from the United States to a European country might feel more comfortable dealing with a North American tour leader. The language barrier won’t be too much of an issue when visiting Australia, New Zealand, the UK or Ireland, but sometimes that familiarity is a nice thing to have.

Reputation & history

Choose an established company that has the systems in place to deal with unexpected events, changes in plan, and has established itineraries that people love.

MoaTrek started in 1971 – you can’t find a more established operator of tours in New Zealand.

Crucially we were, still are, and will always be, 100% New Zealand owned and operated – by the same family that started it all those years ago.  

Dig a little deeper and you’ll find several New Zealand tour operators are in fact owned by global companies.  We only offer New Zealand tours, while the bigger brands run tours all over the world.

That may not be an issue for you, but what’s worth knowing is that MoaTrek is 100% focused on New Zealand only.

Do the tours look fun?

Who doesn’t like some fun during their travels? We’re sure you will not want to spend your vacation time on a hum-drum, by the numbers tour. The element of fun can be the difference between a good tour and the best tour.

If you don’t get the feeling right away that a tour will be a fun experience check the reviews again and look for mentions of the words “fun”, “exciting”, “laugh”, and “adventure”. Contact the tour guides and ask them about some fun activities. Their response will give you a good idea of how much they value the fun element of their work.

Again, take a look at the latest pictures the company are posting on their website or social media pages, this is a really easy way to see how much fun is happening out there.

Commissions and shopping

If you’ve travelled anywhere in developing countries you might have noticed that your drivers, tour operators, or guides brought you to their preferred restaurant or shop during your trip. There’s a good chance they were rewarded by the business owners for bringing paying customers. This happens in developed countries too. In fact, affiliate commissions and deals between tour companies and hotels, restaurants, and tourist attractions is a big thing. It’s a way for both parties to make money. But it can come at the expense of the group tour clients who might not get the best experience available.

It’s almost impossible to find out if arrangements between the tour company and the businesses they visit exist. However the more ethical the company, the less chance of this happening. Ask to eat in another restaurant or shop in another store/area if you’re not happy with it. If the price seems high, feel free to go somewhere else. If the tour guide isn’t taking commissions he won’t have a problem with this.

Final thoughts & advice

Ask yourself if you feel comfortable with this tour company. Are they friendly and relaxed with the sales pitch?. If the pitch sounds desperate, aggressive, or full of upsells, look elsewhere. This is your trip and you don’t want pushy operators creating a stressful environment.

Chat with the customer service or sales team and find out what kinds of people run the tours. An important question to ask is what kind of people take tours with this company.

If you travel as a couple then you probably won’t want to be on a tour with one large ‘class reunion’ group. The point is, the tour group operators should be able to guide you and help you decide when and where to go. You will spend several weeks with the guides so you should feel like they have your back.

If you’ve got any questions about your upcoming Dream Trip to New Zealand drop us a line or request a free brochure now.

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