This is our news stream with the latest travel information and updates for travellers on our New Zealand Small Group tours for 2020 and beyond, considering the current Covid 19 Pandemic. For anyone booked on our tours with specific questions please get in touch with our team directly.
We have now moved to Level 2 in our Covid-19 alert system, which for us here in New Zealand is a very welcome step closer to life as we used to know it. Restaurants, shops and meeting our friends and family is now possible again. The most exciting thing for us is that domestic travel is now possible, with some restrictions, but this is one step closer to us being able to start operating our small group tours again.
We are now all back in the office and remain in contact by phone, email or website 7 days a week.
27 April 2020 - Lockdown ends tonight
As of 11.59 pm tonight New Zealand moves off Level 4 of our Covid-19 Alert system to Level 3. This means that there are some loosening of restrictions and the first step towards us returning to "normal" life.
At Level 3 all the MoaTrek team continue to work from home and are available 7 days a week.
3 Apr 2020 - New Zealand still at Alert Level 4
New Zealand is in a full lockdown, with no international arrivals or domestic travel permitted for anything other than essential services. MoaTrek remains open and all staff are working from home.
It’s too soon for us to say how our tours in the 2020/2021 summer season will be affected. However, we want to reassure you that MoaTrek has the safety and wellbeing of our guests and staff as our first priority.
If you have a booking with us departing prior to January 1st 2020 we are happy to transfer your non-refundable tour deposit over to any departure date in 2021. At your convenience please let us know which of these dates you prefer.
25 March 2020 - New Zealand moves to full lockdown tonight
At NZT 11.59 pm tonight New Zealand moves to Level 4 on our COVID 19 Alert Scale. This is a full nationwide lockdown for at least 4 weeks and as a non essential business our office will be closed but all team members are now working from home and we remain in full contact and communication.
All our tour operations have now ceased for the season. We still have a small number of international guests in New Zealand and we are supporting them in every way as the lockdown approaches.
If you have a friend or relative in New Zealand on a MoaTrek tour and are concerned for their well being please get in touch with us.
21 March 2020 - All tour operations to cease immediately
Today the New Zealand government issued advice to limit all non essential domestic travel so in accordance with this we will be ceasing all tour operations immediately. We are assisting, supporting and transporting guests to airports to connect with their flights home. All our travellers are safe and healthy and we will continue to help and support our guests until they leave New Zealand. If you have a friend or relative in New Zealand on a MoaTrek tour and are concerned for their well being please get in touch with us.
19 March 2020 - Updated booking conditions
In response to the developing Covid 19 pandemic, we have updated our booking policy.
No deposit is required for new bookings on any of our October 2020 to April 2021 season tours made before 1 June 2020. We will review this again on 1 June, based on New Zealand Government travel advice.